REQUEST A RESCUE

Show us what’s not working.

Describe the real problem and BackPocket will scope it, identify a safe next move, and determine whether a bounded human service is appropriate.

Do not use this form for emergencies or prohibited work.
01

Customer intake

Tell us what is happening

Enter the street address where onsite work would happen. We use it to verify service area and availability before sending any onsite payment request.

Include what should happen, what happens instead, what you tried, and any access, timing, stability, power, traffic, weather, or weight constraints. Write at least 100 characters so we have enough detail to help.

0 / 100 characters minimum
Before we review your request
Before you can submit:
  • Your name, email address, and phone number
  • At least 100 characters describing the problem
  • The street address where onsite help would happen
  • The tools or supplies you already have
  • Confirm this is not an emergency
  • Confirm you will remain present for any onsite service
  • Accept the Service Terms

Submitting sends your details to the rescue desk for a safe, practical next step.